New Calabrio WFM, November update
This month we have new exciting capabilities to make a big impact on your work load (if your a Scheduler or Intraday Analyst!)
29/11/2021
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This month we have new exciting capabilities to make a big impact on your work load (if your a Scheduler or Intraday Analyst!)
Forecasters, Schedulers and Intraday analysts will all have new features to use this month
While the range of contact centre media channels has expanded to accommodate demand, the benefit to customers, agents, and organisations often remains unclear.
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