Intelligent Customer Experience Management

Technology Agnostic to compliment your platform and your environment

What is Tracxion

Tracxion creates the most accurate, unique and detailed customer journey data available

Enables agents and team leaders to better understand ‘in the moment’ how their behaviour impacts the customer’s experience

Creates a more customer focused culture by intelligently using the data you have

Drives improvements in all areas by operationalising more relevant and aligned real-time data to influence the right behaviours and performance

5-10% improvements “out of the box” with further efficiencies as you integrate into your Customer Experience management

Popular benefits

Popular benefits

Popular benefits

Popular benefits

Popular benefits

From Data to Insight to Action

Tracxion has been fantastic! Everyone uses it and it has become part of their daily routine

Global business process outsourcing service