Plans designed to supercharge CX

100 Agents
How many agents do you have? agents
SAVE MONEY
Pay monthly Pay yearly

WFM Adaptor

£1,234.00
£12.34
per agent/month
Billed annually in GBP*

Unparalleled real-time data to WFM & WEM solutions to drive agent productivity through True To Interval (TTI) adherence.

WFM Adaptor plan includes
  • Optimise operational performance
  • True to Interval adherence
  • Improved CX delivery
  • 25% productivity improvements

* Other currencies are available

Data Analytics

£1,635.00
£16.35
per agent/month
Billed annually in GBP*

Unlock the power of real-time data to improve operational efficiency, uncover unseen inefficiencies, reduced AHT and boost customer satisfaction.

Data Analytics plan includes
  • Real-time operational dashboards
  • Enhanced visibility
  • Uncover 100% of unproductive agent performance
  • Reduce costs

* Other currencies are available

Enterprise

£2,869.00
£28.69
per agent/month
Billed annually in GBP*

The combined benefits of Tracxion WFM and Data Analytics offer a powerful solution for optimising contact centre workforce management and operational performance.

Enterprise plan includes
  • WFM & Data Analytics
  • Enhanced decision making
  • Improved operational efficiency
  • Advanced customer experience insights
  • Supercharge AI with real-time data

* Other currencies are available

Frequently asked questions

Can Tracxion support a smooth transition to CX platforms?

Yes! Tracxion seamlessly integrates with your legacy and new CX platform and maintains data integrity throughout the migration process. This derisks platform migration, reduces project timelines and provides consistency of operational service delivery throughout.

Why is real-time data so important?

Real-time data provides an unparalleled view of operations to uncover before unseen anomalies and inefficiencies. Real-time data allows organisations to take decisive action to improve service delivery and enhance customer service.

Do you offer a trial or demo?

Tracxion delivers a highly complex real-time data layer that provides unparalleled insights. Whilst we don't offer a free trial, we're so confident in our capabilities we offer a ‘gainshare’ model that requires little upfront investment from the client with clearly defined and measurement costs savings.

Can we switch plans as our needs evolve?

Absolutely. Tracxion offers a wide range of pricing plans that offer flexibility for our clients.

Is Tracxion compatible with my existing systems?

Tracxion integrates with all leading CX and WFM/WEM and Journey Orchestration solutions and can work across multiple and complex CX platforms to deliver a single view of CX operations.

How can Tracxion help with managing my contact centre more effectively?

Tracxion provides unparalleled real-time data analytics that will uncover inefficiencies, driving improved performance across your CX operations to improve customer service and reduce cost.  

Experience tracxion in action today.
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