Experts in customer contact

Collect, combine and re-purpose all relevant data in real time to drive immediate improvements in all aspects of customer contact

Fast

Faster data is better data. Real time information is at the heart of all of our applications

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Relevant

100% configurable in customer language and KPIs to capture the events and metrics important to each customer

Comprehensive

Multi channel adapters collect all events for all customer contacts across all channels from social to contact centre

In the moment

Real-time data for agents, team leaders and customers ensures better decisions, increasing customer experience and lowering effort

Challenges we solve

The breadth and capability of Tracxion, blended with technology from our selected partners, allows us to meet the most demanding challenges

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What our customers say

Delighted Customers
5/5