The challenges Contact Centres face are many and varied, from people and processes to technology and finance. We sit across all key areas of the contact centre business and provide winning solutions to ensure your continued success
Our carefully selected partners include:
Our success comes from blending our own technology with partners who are global technology leaders to provide our customers with the highest quality solutions and services
QPC have Gold Partner status with Genesys and joins the elite club of the Genesys Ascend Partner Program.
Genesys is a global leader in cloud customer experience and contact centre solutions. Spanning over 100 countries
OpenText are a global leader in Enterprise Information Management solutions
CSG are clear leaders in the Customer Journey Management field (Forrester WaveTM Q2 2022) and recognise that great customer engagement isn’t a result of a single experience but is built on consistent interactions across all touch points.
Bridge all your communication silos and make data driven decisions that build customer laoyalty and retention.
New Calabrio WFM is the Workforce Management solution that encompasses everything needed to plan and successfully manage your contact centre, back office, branch or store.
Calabrio’s feature-rich WFM solution includes tools to manage your staff, accurately forecast demand; and automatically schedule, report, and improve your operations.
Tracxion has all the capabilities and integrations you need for cloud migration, agent assistance, real-time decisioning, comprehensive contact data, reducing customer effort and much more
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QPC delivers innovative service and solutions that improve customer contact. We work with you to solve problems so you can deliver your business goals
QPC | The Customer Contact Experts
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