We understand what Contact Centre success looks like and our attention to the things that matter makes us stand out from the rest
For over 30 years we have helped and guided Contact Centres across the world
Proactive innovation allows us to be a strong and reliable partner for our customers worldwide
Our team of Contact Centre experts deliver leading training and courses tailored for your needs
Tap into our team of highly qualified consultants with knowledge and experience
We are technology experts with our own IP as well as other leading technologies in the market
QPC offers guidance and insight to the Contact Centre industry for over 30 years
Pinpointing problems and opportunities and providing contextual insights and support
Our vision is for a world of effortless customer experiences and to achieve that we not only use the best technology but we fashion solutions that work for you
Every Contact Centre is unique with its own challenges and objectives. We take a holistic look at where you are and help you to become the best you can be
Whatever your size and experience we open up your potential
We are your go-to hub for everything Contact Centre related and our team of specialist are always on hand to make sure you’re winning
Our Contact Centre solution improves the performance and well being of the Agent, substantially enhancing productivity and customer experience.
You will see an immediate 7-12% AHT reduction, with further substantial productivity and CX gains over time.
QPC delivers innovative services and solutions that make Contact Centres a whole lot better. We work with you to solve problems so you can deliver your customer service goals!
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